It doesnt let me down load on my window laptop I cant on my iPhone stupid when finally got a hold of a Android it kicked him off for not having his mask on on a damn video call which he was alone in a tiny cell make this stupid app make sense
I agree, it never wants to qork for me either!! And i know my wifi is up to par.
Says upload speed fails, but I have good upload speed.
This app has connected ONE TIME! I've done everything imaginable to see what the heck is going on. Uninstalled, shut my phone off, updated everything, cleaned apps off phone that aren't in use. I have no clue what else to do. It jst keep saying it's a connection issue. as many ppl that I see complain about this. WHY ISNT THIS HANDLED. Considering why we have to use this in the first place. The situation from being away from loved ones is already huge. This app is supposed to help us feel close!
Slow loading
Love the schedule part
HUGE SCAM!!! . When you get ahold of icsolutions it's "your fault" that it doesn't connect. Even though everything connects just fine and I was informed I have top speed ... and to top it off no refunds for connectivity issues... which conveniently enough is the problem.. which draws my attention.. I've probably wasted about or over $100 for the year and half I've been unable to see my loved one in person. If I could leave 0 stars I would. Nothing but a joke.
I though I was the only one ! I can never connect no matter what I've done! contacted my internet service and ICS no solution and putting a strain on my relationship at this point.
This app has a horrible issue with connectivity. I know of much better apps the Oregon Department of Corrections could be using. Either they receive a discount for this app, or they just don't care. I tried with three different devices, and every single one had issues. Please, Oregon State Corrections, use a different app!
Waste of money doesn't work ,POS needs fixed !!!!!!